Terms and Conditions of Use.
If there is any differences between the English version and the Japanese version, the English version prevails.

 

These terms and conditions (hereinafter "Terms and Conditions") establish the conditions for the provision of the service and the relationships of rights and obligations between our company and all users (hereinafter "User") of our services. To use our services, you must read and accept these Terms and Conditions in their entirety.

 

TERMS AND CONDITIONS - SYMPTOMTRACK

Last Updated: November 2025

1. ACCEPTANCE OF TERMS

By downloading, installing, or using SymptomTrack (the "App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the App.

2. DESCRIPTION OF SERVICE

SymptomTrack is a health tracking application that allows users to:

• Track symptoms and health metrics

• Manage medications and medication schedules

• Record sleep duration and quality

• Monitor body temperature

• Store personal health notes

• View historical health data and trends

The App is provided by Babenberg Studies ("we," "us," or "our").

3. SUBSCRIPTION SERVICE

3.1 Free Trial Period

• SymptomTrack offers a 30-day free trial period from the date of first installation.

• During the trial period, all features of the App are fully functional.

• After the 30-day trial period expires, the App will be locked and require a subscription to continue use.

3.2 Subscription Plans

SymptomTrack offers two subscription plans:

Monthly Plan:

• Price: $3.99 USD per month

• Product ID: STP1M

• Billed monthly, automatically renews unless cancelled

Yearly Plan:

• Price: $29.99 USD per year

• Product ID: STP1Y

• Billed annually, automatically renews unless cancelled

3.3 Payment and Billing

• Subscriptions are processed through Apple's App Store and are subject to Apple's payment terms.

• Payment will be charged to your Apple ID account at the confirmation of purchase.

• Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.

• Your account will be charged for renewal within 24 hours prior to the end of the current period.

• You can manage your subscriptions and turn off auto-renewal in your Apple ID Account Settings after purchase.

3.4 Subscription Cancellation

• You may cancel your subscription at any time through your Apple ID Account Settings.

• Cancellation will take effect at the end of the current billing period.

• You will continue to have access to Premium features until the end of your current billing period.

• No refunds will be provided for the current billing period after cancellation.

• After cancellation, your subscription will not renew, and the App will be locked at the end of the current period.

3.5 Refunds

• Refund requests must be submitted through Apple's standard refund process.

• Refunds are subject to Apple's refund policy and terms.

• We do not provide direct refunds; all refund requests must be processed through Apple.

3.6 Price Changes

• We reserve the right to modify subscription prices at any time.

• Price changes will not affect your current subscription period.

• You will be notified of any price changes before they take effect for subsequent billing periods.

4. DATA PRIVACY AND STORAGE

4.1 Local Data Storage

• All health data is stored locally on your device.

• No health data is transmitted to external servers.

• No third-party access to your health information.

• You have complete control over your data lifecycle.

4.2 Data Security

• We implement industry-standard security measures to protect your data.

• However, you are responsible for maintaining the security of your device.

• We are not liable for any loss or unauthorized access to your data due to device compromise.

4.3 Data Backup

• It is your responsibility to back up your device data.

• We recommend regularly backing up your device through iCloud or iTunes.

• We are not responsible for data loss due to device failure, loss, or theft.

4.4 Privacy Policy

• Our Privacy Policy, available at https://rvbservices.wixsite.com/babenberg-studies/legal, governs the collection and use of your information.

• By using the App, you consent to our Privacy Policy.

5. USER RESPONSIBILITIES

5.1 Medical Disclaimer

• SymptomTrack is not a medical device and does not provide medical advice, diagnosis, or treatment.

• The App is intended for personal health tracking and organization purposes only.

• Always consult with qualified healthcare professionals for medical advice, diagnosis, or treatment.

• Do not use the App as a substitute for professional medical care.

5.2 Accurate Information

• You are responsible for providing accurate health information.

• We are not responsible for any consequences resulting from inaccurate data entry.

5.3 Device Requirements

• SymptomTrack requires iOS 16.6 or later.

• You are responsible for ensuring your device meets the minimum requirements.

• We are not responsible for App functionality on unsupported devices or operating systems.

6. INTELLECTUAL PROPERTY

6.1 Ownership

• The App, including all content, features, and functionality, is owned by Babenberg Studies.

• All rights, title, and interest in the App remain with Babenberg Studies.

6.2 License

• We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

• You may not copy, modify, distribute, sell, or lease any part of the App.

7. LIMITATION OF LIABILITY

7.1 Disclaimer of Warranties

• The App is provided "as is" and "as available" without warranties of any kind.

• We do not guarantee that the App will be uninterrupted, error-free, or secure.

7.2 Limitation of Liability

• To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages.

• Our total liability shall not exceed the amount you paid for the subscription in the 12 months preceding the claim.

8. TERMINATION

8.1 By You

• You may stop using the App at any time.

• Cancellation of your subscription will result in loss of access to Premium features at the end of the billing period.

8.2 By Us

• We reserve the right to terminate or suspend your access to the App at any time, with or without cause.

• We may terminate your access if you violate these Terms.

9. CHANGES TO TERMS

• We reserve the right to modify these Terms at any time.

• Material changes will be notified through the App or via email.

• Continued use of the App after changes constitutes acceptance of the modified Terms.

10. CONTACT INFORMATION

For questions, support, or inquiries regarding these Terms:

Email: support@babenberg-studies.com

Website: https://babenberg-studies.com

Privacy Policy: https://rvbservices.wixsite.com/babenberg-studies/legal

11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

12. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

TERMS AND CONDITIONS - GENERAL SERVICES

Article 1, Application.

- These Terms and Conditions apply to all relationships related to the use of our services between our company and users, with the purpose of establishing the conditions for the provision of the service and the use of our services.

- Our company may establish other regulations on our website. These other regulations will be part of these Terms and Conditions, but in case of any discrepancy between these Terms and Conditions and other regulations, these Terms and Conditions will take precedence.

 

Article 2, Definitions.

- In these Terms and Conditions, the following terms shall have the following meanings:

  - "Service Usage Agreement" refers to the agreement for the use of our services entered into between our company and the User under the conditions set out in these Terms and Conditions.

  - "Intellectual Property Rights" refers to copyright, patent rights, utility model rights, design rights, trademark rights, and other intellectual property rights (including the rights to apply for these rights) in the broadest sense.

  - "Publication Data" refers to the content (including text, images, videos, and other data) that the User publishes or sends through our services.

  - "Our company" refers to Babenberg Studies.

  - "User" refers to individuals or entities registered as users of our services.

  - "Our services" refers to the services under the name "Babenberg Studies" provided by our company (including services with names or contents modified for any reason).

  - "Our website" refers to the website operated by our company (http://www.ecoturjapan.com), regardless of whether the domain or content of our website has changed for any reason.

 

Article 3, Content of Our Services.

- Our services aim to provide, to our capbilities, analysis of other services or products, and to assist other businesses and professionals in their service improvement and or internationalisation of their services. The range of the services provided goes from simple assistance on reviewing a business concept idea or assisting to brainstorming sessions, to analysing specific areas or products from a customer. 

- Users can use our services within the validity of these Terms and Conditions and within the limits established by these Terms and Conditions.

- Our company does not provide any guarantee regarding the following:

  - That the usage environment is free from issues or obstacles due to the use of our services.

  - That our services are accurate and complete.

  - That our services operate continuously.

  - That our services are appropriate and useful for the User's objectives.

  - That our services comply with applicable laws, industry internal rules, and other standards related to the User.

 

Article 4, Modification of these Terms and Conditions.

- Our company may modify these Terms and Conditions as it deems necessary.

- Our company may make improvements, additions, or deletions to the specifications of our services without prior notice.

- If changes are made to these Terms and Conditions, our company will notify users of the timing of application and the content of the revised Terms and Conditions appropriately, such as by posting them on our website or notifying them to users.

 

Article 5, User Registration.

- Those wishing to use our services (hereinafter "Registration Applicants") can apply for registration for the use of our services by completing a form specified by us and providing certain information designated by us (hereinafter "Registration Data") in accordance with these Terms and Conditions, and sending it to us by email to the address we provide. Registration Applicants warrant that they will not include false information in the Registration Data.

- We will assess the suitability of the registration of Registration Applicants (hereinafter "Registration Applicants") who have submitted a registration application in accordance with paragraph 1, based on our criteria, and if we approve the registration, we will notify the Registration Applicant of the issuance of an invoice by us.

- Once we have confirmed the payment, a contract will be established between the User and us, and the User may use our services in accordance with these Terms and Conditions. Additionally, after confirming the payment, we will issue a receipt and a registration certificate to the User. If we believe that a Registration Applicant has violated any of the following clauses, we may reject their registration or re-registration without the need to disclose the reasons for our decision:

  - If the registration is done in a manner not specified by us.

  - If the Registration Data provided contains false, incorrect, or omitted information, either wholly or partially.

  - If they are already using a similar or related service to our services currently or intend to do so in the future.

  - If they are minors, incapacitated, under guardianship, or in a similar status and have not obtained the consent of their legal representative, guardian, custodian, or legal assistant.

  - If they are deemed to be related or involved in any way with antisocial forces, including yakuza organizations, yakuza members, extreme right-wing groups, antisocial forces, or similar.

  - If they have violated a previous contract with us or are related to someone who has.

  - If we consider that their registration is inappropriate for any other reason. Despite any adverse consequences the User may face due to not changing their Registration Data if it changes, we assume no responsibility.



 

Article 6, Password and User ID Management.

- The User is responsible for managing and maintaining their password and User ID properly in relation to our services and must not allow their use by third parties, lend them, transfer them, change their name, sell them, or perform any other similar act.

- We assume no responsibility for damages that the User may suffer due to improper management of the password or User ID, errors in use, or misuse by third parties.

 

Article 7, Fees and Payment Methods.

- We will establish the due date and payment methods for fees separately and announce them in a fee table or other means by email.

- The User shall pay the usage fees according to the payment methods specified by us and before the due date specified by us. Additionally, the User shall bear any additional fees or related expenses.

- The payment of the fees of the Initial Interview will be made in a single installment.

- The payment of ​Study Cost:

The user will pay 50% of the total cost of the service prior to the starting of the study.

The user will pay the remaining 50% of the total cost of the service within 30 natural days after the report is sent.

 

- The payment of the Extension Of The Study:

If the client requires additional information or wishes to expand the scope of the study, full payment for the completed study must be made, followed by the payment of the extension.

If the extension of the study equals or exceeds 35% in both time and costs compared to the original study, it will be treated as a new study and the new price will be estimated accordingly. In such cases, any eventual initial interview will not incur any cost for the client, and the remainder of the process remains unchanged.

If the estimated budget for the study extension is less than 35% of the original study, the extension costs will be limited to the additional hours (¥5000/hour) and expenses incurred.

 

- The payment of fees for the seminar will be made in a single installment. 

 

- The Enrolment & Administration fees are non refundable.

 

Only for the Level 1 and Level 2 we allow payment in two installments, being the application cost and the course cost. 

- If the User makes a deposit in a manner not specified by us, or if we cannot confirm the User's deposit due to the User's negligence or other reasons, or if the User or a third party suffers damages as a result, we will not assume any responsibility. If we cannot confirm the payment of all usage fees and other amounts that the User owes to us, we may suspend the User's use of our services. If, despite establishing a reasonable period and sending a notification to the User, the full payment of usage fees has not been made, etc., we may cancel the User's registration and terminate this contract. If the User delays the payment of usage fees, they shall pay us a late penalty of 14.6% per annum, regardless of whether we have sent a reminder or not. Regardless of the reason, we will not make refunds of fees paid by the User in relation to our services.

 

 

- If circumstances arise that require a change in usage fees due to business reasons, changes in laws, economic conditions, or other reasons, we may change the usage fees. We may revise usage fees without the consent of the User. Revised usage fees will apply upon contract renewal. If there are changes in usage fees, we will notify the User in a timely manner. We will not make refunds for any fees or payments related to our services.

 

Article 8, Refund After Contract Conclusion.

- After a contract has been concluded between the User and us, in principle, we cannot cancel the contract or refund usage fees, except in cases where a cancellation arises according to applicable laws, such as the Consumer Contract Act and the Specific Commercial Transactions Act. However, the Enrolment & Administration fees are non-refundable under any circumstances.

 

- Seminar:

Enrolment & Administration Fee: non refundable.

Cancellation requests made before the seminar start date is confirmed: refund 50% of the Seminar Price minus Enrolment & Administration Fee.

Cancellation requests made after the seminar start date is confirmed: non refundable.

 

- Courses Levels 1 and 2:

Cancellation requests made before the course start date is confirmed: refund 50% of the Course Price minus Enrolment & Administration Fee.

Cancellation requests made after the course start date is confirmed: non refundable.

 

- In the event that the contract is canceled, and a refund is due to the User according to the preceding paragraph, we will refund to the User's designated Japanese bank account (however, a processing fee of ¥1,100, including taxes, will be deducted, and the User must bear any bank transfer fees). No transfers will be made overseas.

 

Article 9, Prohibitions.

- The User shall not perform or allow any of the following actions when using our services:

  - Any activity that violates the law or is related to criminal activities.

  - Fraud, defamation, slander, threats, or other similar acts towards us, other users of our services, or third parties.

  - Any activity that violates public morals.

  - Any activity that infringes on intellectual property rights, image rights, privacy rights, honor, or other rights or interests of us, other users of our services, or third parties.

  - Sending through our services information that we, in our judgment, consider to fall into any of the following categories or that may fall into them:

    - Information containing excessively violent or cruel expressions.

    - Information containing computer viruses or other harmful programs.

    - Information that denigrates the reputation or credit of us, other users of our services, or third parties.

    - Information containing excessively obscene expressions.

    - Information that promotes discrimination.

    - Information that promotes suicide or self-harm.

    - Information that promotes the misuse of drugs.

    - Information containing antisocial expressions.

    - Information soliciting the spread of information to third parties, such as chain emails.

    - Information containing expressions that are bothersome to others.

  - Any activity that overloads the network or system of our services.

  - Reverse engineering or other attempts to analyze our software or other systems.

  - Any activity that interferes with the proper functioning of our services or that may harm our reputation or credit, or that may have a negative impact on them, or that may have a negative impact on the proper functioning of our services.

  - Unauthorized access to our network or system, among others.

  - Impersonation of another person or entity.

  - Use of another user's ID or password.

  - Allowing a third party to use our services with their ID.

  - Advertising, promotion, solicitation, or commercial activity on our services without our prior authorization.

  - Collecting information from other users of our services.

  - Any activity that causes disadvantages, damages, or annoyance to us, other users of our services,or third parties.

  - Any activity that violates the rules related to the use of our services that we publish on our website.

  - Any activity that we deem inappropriate for the operation of our services for any reason.

  - Any activity related to, cooperates with, or participates in any way in the maintenance, operation, or management of antisocial forces, including the yakuza, yakuza members, extreme right-wing groups, antisocial forces, or others similar.

  - Any activity that promotes or seeks encounters with persons of the opposite sex without prior knowledge.

  - Any activity that directly or indirectly facilitates any of the aforementioned actions or makes them possible.

  - Any other activity that we deem inappropriate for the operation of our services.

 

Article 10, Measures in Case of Violation of These Terms and Conditions.

- If we consider that a User has violated these Terms and Conditions or is likely to do so, we may take any or all of the following measures against that User:

  - Warnings to the User.

  - Suspension or removal of service usage rights.

  - Claim for damages.

 



Article 11, Changes, Interruptions, and Termination of Our Services.

- We reserve the right to change, interrupt, or terminate our services at any time for business reasons, system overload, system malfunction, maintenance, changes in laws, natural disasters, unforeseen accidents, power outages, communication interruptions, unauthorized access, and other reasons. We will not assume any responsibility for damages caused to the User as a result of these changes, interruptions, or termination of our services.

- We will make every effort to notify the User in advance of changes or interruptions as stipulated in the preceding paragraph. In the event of service termination, we will announce the termination on the site at least 30 days in advance. However, this will not apply in cases of unavoidable emergencies.

 

Article 12, Property Rights.

- All intellectual property rights related to this website and this service are the exclusive property of our company or third parties to whom we have granted licenses. Human Business Intelligence Analytic System Framework (HBIASF) its definition and concept, as well as all the procedures related to, are exclusive property of our company. Permission to use this service according to these terms and conditions does not imply permission to use the intellectual property rights of our company or third parties to whom we have granted licenses related to this website or this service.

- The user declares and warrants that they have the necessary legal rights to publish and submit their publication data, and that this data does not infringe on the rights of third parties.

- The user grants our company a worldwide, non-exclusive, free, sublicensable, and transferable license to use, copy, distribute, create derivative works, display, and perform publication data in connection with this service. Additionally, the user grants other users a non-exclusive license to use, copy, distribute, create derivative works, display, and perform the publication data they have submitted through this service.

- The user agrees not to exercise moral rights against our company or against individuals to whom our company has granted rights or licenses.

 

Article 13, Termination of the Contract.

- Our company has the right to reject a support request or terminate the contract in the following cases:

  - If the user's age at the time of their trip is under 18 years.

  - If it is objectively not feasible to organize the trip, for example, if there is no available space in the school or study course desired by the user, etc.

  - If the user has entered into a contract with an educational institution through our company or by themselves.

  - If it is not possible to complete the procedures before the desired departure date by the user.

  - If our company considers that the user's history, past illnesses, or current health are inappropriate for participating in a study abroad program.

  - If the user does not make the necessary payment before the due date.

  - If the user does not pay the costs incurred during the extension of the study abroad period, course change, or extension of stay, among others.

  - If our company considers that the user is not suitable for any other reason.

 

Article 14, Termination by Mutual Agreement.

- Both our company and the user can terminate this service completely or partially through mutual agreement by a written document designated by our company.

 

Article 15, Record Deletion, etc.

- Our company has the right to temporarily suspend service usage or cancel the user's registration without notice if it is determined that the user falls into any of the following cases without notice. Our company is not obligated to disclose the reasons for this determination.

  - If the user violates any of the terms of this agreement.

  - If it is discovered that the user's registration information contains false information.

  - If the user is suspended from payments or insolvent, or if an application has been filed to initiate bankruptcy proceedings, civil rehabilitation, corporate rehabilitation, special liquidation procedures, or similar procedures.

  - If the user has not used the service for more than six months.

  - If there has been no response for more than 30 days to inquiries or other communications from our company.

  - If the user falls into any of the items in Article 9, Paragraph 5.

  - If the user falls into any of the above items, the user will automatically lose any right to maturity and must immediately pay any outstanding debt to our company.

  - Our company assumes no responsibility for damages suffered by the user due to measures taken by our company in accordance with this article.

 

Article 16, User Withdrawal.

- The user can withdraw from the service and delete their user registration by completing the procedure designated by our company.

- In case the user has outstanding debts to our company upon withdrawal, the user will automatically lose any right to maturity and must immediately pay any outstanding debt to our company.

 

Article 17, Disclaimer and Limitation of Liability.

- Our company does not guarantee that the service complies with a specific user's purpose, has specific features, merchantable value, accuracy, usefulness of the products, or any other matter related to the service according to applicable laws or industry rules.

- Our company will not be responsible for any damages suffered by the user in connection with the use of the service, except in cases where our company has malicious intent or gross negligence.

- Any transaction, communication, or dispute between the user and other users or third parties in connection with the service will be the sole responsibility of the user and will be resolved at their own risk.

- Our company assumes no responsibility for damages caused by any of the following reasons:

  - Natural disasters, wars, riots, strikes, bankruptcies, or acquisitions of foreign educational institutions, failure to open scheduled courses, changes in content, conditions, or costs, circumstances where the user cannot be accepted for reasons beyond our company's control.

  - Violations of laws and regulations, school rules, or other reasons.

 



Article 18, Dispute Resolution and Compensation for Damages.

- If the user causes damages to our company in connection with the use of the service, the user must compensate our company for such damages.

- If the user receives a complaint from third parties or has a dispute with third parties in connection with the service, the user must immediately notify our company and, at their own cost and responsibility, resolve such complaint or dispute, and notify our company about the progress and outcome of such complaint or dispute.

- If our company receives a complaint from a third party or has a dispute with a third party in connection with the user's use of the service, the user must, at their own cost and responsibility, resolve such complaint or dispute, and notify our company about the progress and outcome of such complaint or dispute, and compensate our company for the amounts that our company had to pay.

- Our company will not be responsible for damages suffered by the user in connection with the use of the service, except in cases where our company has malicious intent or gross negligence.

- If our company is obligated to pay compensation to the user due to liability arising from the provision of the service, the extent of the compensation will be limited to the actual damages suffered by the user up to the date when the damages were incurred, and the amount of compensation will be limited to the total amount of the usage fee paid by the user to our company up to the date when the damages were incurred. Additionally, this clause will apply to all claims, including breach of contract, warranty, obligation to restore to the original state, unjust enrichment, torts, and any other claims.

 

Article 19, Confidentiality.

- The user will not use or disclose non-public information designated as confidential by our company unless they have the prior written consent of our company or when necessary for the purpose of disclosure.

 

Article 20, User Information Handling.

- The handling of user information by our company is governed by our privacy policy, which can be found at [link to the privacy policy on the website].

- Our company may use the information and data provided by the user to create statistical information that does not allow the identification of the individual and that can be used and disclosed at the discretion of our company.

 

Article 21, Communication/Notifications.

- Our company's communication to the user will be in writing, by email, or by posting on the website of this service. If communication is done by email or by posting on the website of this service, it will be considered to have reached the user at the time of online delivery.

- The user will communicate with our company through the designated inquiry form or by email to the designated inquiry email address. Our company will not respond to inquiries other than through the designated inquiry form or the designated inquiry email address.

 

Article 22, Transfer of Position in the Contract, etc.

- The user may not transfer, assign, guarantee, or otherwise dispose of their position in the contract or their rights or obligations under this agreement to third parties without the prior written consent of our company.

- If our company transfers the business related to this service to another company, our company may transfer its position in the contract, rights, and obligations under this agreement, and user registration information and other customer information to the receiving entity of the business transfer. The user gives their prior consent to such transfer. Additionally, this clause applies to all cases of business transfer, including not only the transfer of normal business but also the division of the company, among others.

 

Article 23, Entire Agreement.

- This agreement constitutes the entire agreement between the parties concerning the subjects of the agreement between the parties and prevails over any prior agreement, representation, and understanding between the parties regarding the subjects of the agreement between the parties, whether written or oral.

 

Article 24, Severability.

- If any provision of this agreement or part of it is declared invalid or unenforceable under applicable law or industry rules, the remaining provisions of this agreement or part of them will remain valid and enforceable to the fullest extent permitted by law.



 

Article 25, Arbitration Subject.

- Any dispute arising from the interpretation of this agreement will be resolved through good-faith consultations between our company and the user.

 

Article 26, Applicable Law and Jurisdiction.

- This agreement and the service usage contract will be governed by the laws of Japan.

- Any dispute related to this agreement or the service usage contract will be subject to the exclusive jurisdiction of the District Court of Osaka as the court of first instance.

 

Effective Date: January 2023

Revised Date: January 2026